Jannat Pro Sports

Frequently Asked Questions (FAQs)

Q: How can I see the live scores? (Public)

A: You can visit our Live Scorecard page to see real-time scores of ongoing matches, all updated live by the tournament organizers.

Q: How do I watch a live auction? (Public)

A: You can follow along on the Live Auction page. It shows real-time data as the organizer conducts the auction, including player details and bidding status.

Q: I am a tournament organizer. How do I start?

A: You can start by registering for an Organizer account. After logging in, you can visit the Pricing page to purchase a subscription for "My Auction Service" or "My Scoreboard".

Q: How do I register players for my auction?

A: In your Organizer dashboard, you have two options: add players manually one-by-one, or create a public registration link to send to players so they can register themselves.

Q: How do player registration fees work?

A: As an Organizer, you can choose to set a registration fee. When a player registers, the fee is paid directly to the bank account or UPI ID that you provide in your settings. Jannat Pro Sports does not hold this money.

Q: What is your refund policy?

A: All payments for our service subscriptions are final and **non-refundable**. The only exception is if a technical error causes you to be charged two or more times for the same transaction. In that case, we will refund the duplicate payment(s). Please see our Cancellation & Refund Policy for details.

Q: How can I contact you?

A: You can contact us via email (jannatprosports@gmail.com) or Mobile / WhatsApp (+91 97750 05959). Our full address and social media links are in the footer.